Terms and Conditions 

Terms & Conditions

Before your booking - Before booking your appointment, please make sure that if you are having a colour service, you have had a patch test 48 hours prior to your appointment and within 6 months of the service.

You understand that the deposit is non-refundable. For more information, please read our T&Cs.

Cancellation policy - Cancellations must be made at least 48 hours before your appointment.

Late arrival policy - If you arrive more than 10 minutes late, your appointment may be shortened. Arrivals beyond 15 minutes may require rescheduling and the missed appointment paid in full.

Refund policy - All deposits are final and non-refundable. Refunds will only be issued in cases of service errors or cancellations made by the provider. If you are unsatisfied with your service, please contact us within 24 hours.

Payment policy - A non-refundable booking fee of 50% is required at the time of booking. The remaining balance is due on the day of your appointment. Accepted payment methods: cash, debit/credit cards, UPI/online wallets, PayPal, etc.

No-show policy - No-show appointments will result in the forfeiture of your booking fee, plus a charge of 50% of the missed service. Clients with multiple no-shows may be restricted from future bookings.  Please communicate early so we can better accommodate you.

Extra guest policy - Only the person with the scheduled appointment may attend the session.  Due to studio space, safety guidelines, and sanitation, no extra guests or children are allowed unless otherwise approved.  Unauthorized guests may result in appointment delays or rescheduling.

Rescheduling policy - Rescheduling must be requested at least 28 hours before your appointment. Requests made after this window may result in a rescheduling fee of 50%.  Frequent rescheduling may limit your ability to book future appointments.

Deposit policy - A non-refundable booking fee is required to secure all appointments. A booking fee is applied toward your total service cost on the day of your appointment. Missed, cancelled, or late-rescheduled appointments will result in the deposit being forfeited.

Location - The Hairdresser is now operating from a private home salon. Your appointment will take place at: 77 St Mark’s Close Worcester WR5 3DB Please allow time for parking and follow your confirmation details for directions.

New location offer - If you are a new client to The Hairdresser, enjoy 20% off your first appointment. Subscribe to enjoy this offer with stylist Hayleigh.

Welcome to The Hairdresser ♡ - New clients offer - If you are a new client to The Hairdresser, enjoy 20% off your first appointment. Subscribe to enjoy this offer with stylist Hayleigh. We can’t wait to meet you ♡

Blowdry Subscription Terms & Conditions-  By purchasing the Blowdry Subscription, you agree to the following terms and conditions: Your weekly blowdry 

Your subscription includes 1 blowdry per week. Your weekly appointment must be used within that subscription week. Appointments cannot be saved, accumulated or transferred to a future week.

1. Cancellations & moving appointments
   A minimum of 48 hours’ notice is required to cancel or move your weekly appointment. If you need to change your appointment, please contact The Hairdresser at least 48 hours before your scheduled appointment.

2. Missed appointments
   If you cancel with less than 48 hours’ notice, fail to attend your appointment or are unable to attend your scheduled appointment, that week’s blowdry will be forfeited. The missed appointment cannot be transferred or carried over to another week.

3. Complimentary treatment
   Your subscription includes 1 complimentary hair treatment. The treatment must be booked during the active subscription period and cannot be exchanged for cash or transferred to another person.

4. Weekly appointments
   The subscription is designed around a weekly appointment, so clients are responsible for ensuring they attend their appointment each week. Unused appointments cannot be accumulated or carried forward.

5. Subscription
   The Blowdry Subscription is intended for clients who wish to maintain a regular weekly blowdry routine. By booking onto the subscription, you agree to these terms and conditions.

Important: 48 hours’ notice — your appointment can be moved. Less than 48 hours/no-show — that week’s blowdry is lost. No carry overs or saved appointments.

The Hairdresser — Beautiful hair. Every week. ♡